Travel Specialist Jobs description
Travel specialists work within the store team to provide outstanding customer service including information on agency product and travel destinations, to promote the agency brand and generate sales.Main responsibilities of a travel specialist include ensuring all calls are promptly and efficiently handled and achieving all personal targets and objectives through maximising all sales opportunities. Bulk of the job requires travel specialists to stay motivated in order to earn competitive incentives by meeting personal and team sales targets.
Travel specialists are also required to be flexible to working in a changing inbound and outbound sales environment offering existing members various holiday products, with a strong focus on switch-selling. They need to be able to work in an exciting target-driven sales environment as a part of a supportive and dynamic team. In addition, travel specialists must be able to deliver a high level of service to the expanding member base through regular contact to create the ideal holidays.
The ideal candidate will be: fluent in English; results driven; able to handle challenging sales situations; capable of multi-tasking; an enthusiastic team player who learns fast in an upbeat energetic sales centre; able to project a positive attitude, comfort, and confidence to all members; good at computers; and excellent at telephone manners.
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