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Spa Guest Reception/Reservations Agent

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Location
USA-UT-Park City
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Profile

Montage Deer Valley, located in the year-round community of Park City, Utah, is considered one of North America's finest mountain resort destinations.
Part-time Spa Guest Reception /Reservations Agent 's
start date is currently scheduled for December 2012
SUMMARY
A minimum of one year experience in hotel or resort environments with an emphasis in customer services.
High school or equivalent education required.
Spa Guest Reception /Reservations Agents are
responsible for performing daily tasks that align with the department’s long term goals and objectives,
uphold Montage Deer Valley’s Vision, Mission and Values; support management and leadership, provides excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives. These
positions will provide spa guests with five star services when checking into or out of the Spa and/or making Spa reservations in addition to promoting the retail outlets and increasing retail revenues.
Performs additional duties as assigned that may be outside of the normal scope of duties based on business needs.
We are proud to be an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company info

Montage Laguna Beach
Website : http://www.montagelagunabeach.com

Company Profile
Founded by industry veteran Alan Fuerstman, Montage Laguna Beach is owned and operated by Montage Hotels & Resorts; a new luxury hotel operating company focused on serving the affluent traveler. Montage Hotels & Resorts offers a departure from the norm in the already established high-end luxury hotel & resort markets. The company's name was carefully selected to define and reflect its identity. A "montage" literally means a composite of closely juxtaposed elements; an artistic assemblage or compilation. The name was chosen to portray a collection of high-end properties -- each maintaining an individual style, while reflecting the attractions of its respective setting. According to Fuerstman, Montage plans to service a steadily increasing segment of travelers: affluent families who are transitioning from older, legacy properties to newer, "lifestyle" properties with top quality services and amenities. The company is committed to developing long-lasting relationships with its guests through a combination of personalized service, exceptional accommodations, fine dining and ambiance, and rejuvenating spas.