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International Travel Counselor

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Location
Mendota Heights, MN
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International Travel Counselor
Job ID #
15073
Position Title
International Travel Counselor
Location
MN - Mendota Heights
Functional Area
Travel
Business Unit
Carlson Wagonlit Travel
Employment Type
Full Time Regular
Education Required
C - HS Graduate or Equivalent
Experience Required
3 - 5 years
Relocation Provided
No
Position Description
We are seeking an experienced International Travel Counselor to support our TPG Client. Must show applied knowledge and understanding of all rules, regulations and requirements for booking international travel; and the customer service and communication skills to assist a diverse clientele of international travelers.
Position Requirements
• Proven ability to create both domestic and international travel arrangements including air, hotel and ground transportation. At least 65% of transactions will be multi-segment, multi-destination international itineraries.
• Ability to handle multi-cultural sometimes multi-lingual clientele.
• Understanding and expertise in international travel requirements, i.e. visas, passports and immunization requirements; excellent communication skills and follow through required to advise clients of those requirements.
• Strong working knowledge and understanding of international pricing rules, exchange transactions and procedures.
• Operate with discretion within well defined policy, regular managerial review.
• Ability to provide 1st level of support for customer service and technical issues.
• Utilize CWT preferred vendors to maximize profit, and ensures compliance with the clients’ travel policy.
• Worldspan experience required
• Apollo experience desired

Company info

Carlson Companies, Inc.
Website : https://www.carlson.com