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Reservations Agent

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Location
USA-MA-Chatham
4 hit(s)  

Profile

The Reservations Agent will handle all incoming reservation calls with efficiency and professionalism, be able to make reservations, cancellations, and answer questions on rates, hotel facilities, services and special promotions:
Answering telephone calls and greeting potential guests in a friendly manner
Provide accurate property information regarding room rates, room types, and availability
Maintain strong organizational and computer skills
Assist Reservations Manager as needed
Requirements
Reservations experience, hotel/resort preferred
Experience in sales preferred
Superior customer service skills
Ability to multi-task
Strong attention to detail and organization
Excellent computer skills
Clear and concise written and verbal communication skills
Must be able to sit for long periods of time
Flexibility with regards to weekly schedules is necessary as is being able to work weekends and holidays
Location
CBI property
Seasonal?
Immediate start as part-time through March/April, with full-time hours spring/summer through the fall
Hours per Week
40 /-
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