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Sr. Travel Counselor

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Grand Rapids, MI
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Sr. Travel Counselor
Job ID #
Position Title
Sr. Travel Counselor
MI - Grand Rapids
Functional Area
Business Unit
Carlson Wagonlit Travel
Employment Type
Full Time Regular
Education Required
C - HS Graduate or Equivalent
Experience Required
3 - 5 years
Relocation Provided
Position Description
• Flexibility and readiness needed to create both domestic and international reservations. 50% of bookings will be comprised of international arrangements.
• Understanding and expertise in international travel requirements, i.e. documentation and immunization requirements; excellent communication skills and follow through required to advise clients of those requirements.
• Proficiency in Apollo GDS is required.
• Ability to effective use the internet and other available sources such as TSS, State Department web sites, news agencies, etc. to stay informed of current international affairs.
• Strong working knowledge and understanding of international pricing rules and procedures are required.
• Excellent customer service and technical skills required.
Position Requirements
Position Requirements
• High level of accuracy required
• Extremely detail oriented
• Diplomacy and tact required in contact with Executives, Executive Administrators, VIP’s and vendors
• Ability to build strong relationships
• Proficiency in Apollo GDS is required

Company info

Carlson Companies, Inc.
Website :