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Project Manager, Travel Agent Distribution

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Location
Bellevue, WA
1 hit(s)  

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Position Overview:
As the Project Manager Travel Agent Distribution you will lead Expedia.com's B2B technology and process development. You will report to the Expedia.com Director of Travel Agent Distribution.
Responsibilities will include:
(1) leading the development of the travel agent portal (Access)
(2) managing the addition of TAAP specific functionality to Expedia sites
(3) leading the enhancement of customer care / call centers
(4) leading the enhancement of TAAP CRM system (Salesforece)
Responsibilities:
• Leading the development of the travel agent portal (Access)
• Managing the addition of TAAP specific functionality to Expedia sites
• Leading the enhancement of customer care / call centers performances
• Leading the enhancement of TAAP CRM system (Salesforece)
• Removing barriers to success by partnering with and managing all internal functions (Engineering, GCO, etc.)
Qualifications:
• Bachelor’s degree required; top-tier MBA preferred
• 4-6 years experience required; ideally 2/3 years in a top-tier management consulting firm
• Demonstrated experience in leading complex projects within budget and time
• Very strong interpersonal skills (externally and internally at all levels)
• Proven experience communicating with senior managers
• Proactive approach
• Expert level knowledge of Microsoft Excel and PowerPoint and demonstrated experience in modeling, analysis, research and presentation creation
• E-commerce or travel industry experience a plus
Work Experience and Education Guidelines [see above]:
• Bachelor’s degree required; top-tier MBA preferred
• 4-6 years experience required; ideally 2 years in a top-tier management consulting firm
• E-commerce or travel industry experience a plus
Core Competencies [see above]:
• Strong project management skills
• Strong interpersonal skills (externally and internally)
• Demonstrated experience communicating with senior managers
• Strong functional knowledge of Microsoft Excel and PowerPoint

Company info

Expedia, Inc.
Website : http://www.expediainc.com