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Reservations Agent

This job is expired..
West Palm Beach, FL
1 hit(s)  


This key role will be responsible for:
Answer every incoming calls in a friendly and efficient manner
Provide guests with the requested information about the city, the property and its services
Obtain the necessary information from the guests and enter it into the PMS (Opera) computer system
Must be effective in sales and up selling
Process all incoming reservations received
Email confirmation and literature request
Determine a caller's needs through active listening and using probing questions to satisfy and sell to those needs
File and organize all paper work
Work closely with Front Office and Sales Department
Previous experience within a similar type property preferred
Previous Opera experience is a plus
Requires good communication skills, both verbal and written
Basic computer and typing skills
Have general knowledge of city and its attractions
Be an enthusiastic, helpful and positive member of the team
Must have a flexible schedule to satisfy all the needs of the hotel
Have open communication with the team regarding any needs or requests our Guests may have
Additional Details
Job Available:
Salary Range:
$12.00 / Hour
Bonus Plan:
Work Permit Needed:
Applicants who do not already have legal permission to work in the United States will not be considered.
Medical, Dental, Vision, 401k, Short & Long term disability
Management Position:
Entry Level Position:
Industry Categories:
Position Categories:

Company info

Betsy Hotel - South Beach
Phone : 305 531 3934
Fax : 305 531 9009
Email :