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Job Details

Product Specialist - Non-IT

Company name
Europe Express

Bothell, WA

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Job Description

The responsibility of Product Data Specialist is to input and maintain all services and products in to the reservation system, update existing package content and pricing regularly, propose new product and package ideas, monitor product for maximum availability, assist sales team on special requested product.

 The primary responsibilities include but are not limited to the following:

Enter new and update FIT contracts for sightseeing, car rentals, air, rail, transfers, and hotels for all brands and destinations into reservation system

Monitor supplier contract dates to ensure packages are available for sale at least 8 months in advance

Work in partnership with vendors via e-mail, fax, and phone in order to contract and/or renew contract agreements when required

Communicate to the Product Manager and Reservations Manager with the latest specials and/or changes to contracts

Maintain vendor information and ensure that information is accurate and as per company requirements, deactivate contracts as necessary by deadline dates

Quality control data entry by verifying work done in Reservation Module and on relevant websites

Monitor hotel allocations and request additional inventory to be contracted when necessary

Analyze sales performance and make recommendations for new/discontinuation of products; packages; services

Demonstrate independent decision making ability while understanding the contract agreements and commercial implications

Provide excellent support and information to all co-workers

Provide support to other Product department staff as required

Other duties as assigned by Manager

Job Requirements:


Minimum education requires a Bachelor’s degree in Travel and Tourism, Business, Hospitality Management, International relations or similar field, or equivalent experience

Experience in Travel and Tourism or similar field a plus

Self-motivated, demonstrating the ability to work independently and as a team player

Excellent communication skills, presenting information and ideas professionally with clarity & confidence, while being open, honest & objective

Proficient in using MS Office products, specifically Excel

Flexibility, demonstrating the ability to adapt to new situations and moving goals

Proven ability to work under pressure and meet deadlines, ability to multi-task and work in a fast-paced environment

Additional Information

Working Conditions

Duties and responsibilities are generally performed in an office environment. Environmental conditions generally include ambient inside temperature, ambient inside lighting and ambient inside low noise levels.  Mobility demands generally include frequent sitting and occasional standing.  Sensory demands generally include keyboarding, computer terminal and telephone operation.

Our Benefits

Europe Express has Outstanding Benefits. This position offers a competitive compensation and a full benefits package that includes medical, dental, vision insurance, life insurance, long term and short term disability insurance, accrued paid time off and a company discount. Excellent work/life balance.

All your information will be kept confidential according to EEO guidelines.

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Company info

Europe Express

Company Profile

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