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Job Details

Travel Coordinator

Company name
Complete Staffing Solutions, Inc.

Location
Newton, MA

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Travel Coordinator

Complete Staffing

Newton

MA

Job #668216137

Hiring for a permanent full-time Travel Coordinator role in Newton. Hours will be M-F 8AM-7PM (only need to work until 7PM once or twice a week but need to be flexibility to have it be any day of the week). International travel experience required as well as customer service experience on the phones. Strong Word and Excel skills also required. $38-42K. Details: Working in a professional call center environment as part of the Reservations and Customer Service team, this position requires an articulate candidate who will be committed to the highest level of customer service and possess excellent listening, communication and telephone skills. We are looking for a positive individual with contact center or customer service experience who will enjoy assisting mature guests in making travel plans and provide an exceptional level of personal attention and care to them before, during and after the tour. Qualifications · Minimum three years in a customer service environment · Exceptional communication skills (both verbal and written) · Ability to communicate to mature guests in a courteous, calm and empathic manner · Excellent organizational skills with high attention to detail and accuracy · Computer literacy including MS Word, Excel and Outlook · International travel experience required · Call/contact center experience a plus Responsibilities · Provide professional assistance for incoming customer telephone calls for service and sales · Maintain the highest degree of telephone etiquette on all calls taken · Conduct outbound calls as needed (collections, date consolidation, requested call-backs) · Update and maintain reservation information in accordance with company guidelines · Administrative responsibilities including data-entry and quality assurance

Updated 05/17/2018

Company info

Complete Staffing Solutions, Inc.
Website : http://www.completestaffingsolutions.com/

Company Profile
Our Staffing Consultants continually make successful placements in a variety of industries including retail, banking, finance, architectural, construction, hospitality, marketing and advertising, as well as legal and medical. We offer placement services to individuals interested in changing positions, careers or gaining valuable experience. Our primary disciplines are Executive Administrative Assistants, Administrative Assistants, Office Management, Receptionists, Human Resources, Accounting, Marketing and Sales Assistants, and Legal and Medical Secretaries. Resume refinement and interview tips plus software tutorials are available.

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