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Ticketing Assistant

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New York City, NY

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AEG Company: AEG Presents LLC Job Description: The Ticketing Assistant provides support to the Ticketing Manager with various tasks such as ticket counts, coordination of fan clubs and VIP packages, and managing ticket related emails from the public. This position will be responsible for balancing all ticket buys and box office settlements. The Ticketing Assistant will manage daily ticketing tasks for shows, festivals, venues, one-offs and all other events. This position is responsible for submitting show builds in AXS Ticketing, show preparation, and auditing ticket counts for final settlement. Essential Duties Include: 1.Daily processing and distribution of all local tour and national ticket counts. Process and confirm ticket buys, ticket releases and marketing pulls, and balance all ticket buys and comps with venue box offices for settlement. 2.Point of contact for fan clubs and VIP ticket packages. Work as liaison between fan club, artist management and venue. 3.Responsible for collecting daily ticket counts for relevant shows. Submit expense invoices and expenses for approval. Update show files accordingly. 4.Create show guest lists, process internal buys and consignments. Responsible for private event ticketing audit for settlement. 5.Respond to general e-mail inquiries regarding shows, festivals, venues and other events. Escalate issues to appropriate party when necessary. 6.Submit show builds through Outbox. Coordinate with Outbox on changes to the show including holds, price changes, date changes. Review final build for accuracy. 7.Assist with other ticketing and touring related tasks as assigned. Required Qualifications Include: 1.A minimum education level of:High School Diploma or its equivalency 2.Years of related work experience: 1-2 working with ticketing agencies and box offices 3.Proficient in Microsoft ( Excel, Word and Outlook) 4.Strong interpersonal, as well as written and verbal communication skills 5.Ability to learn and operate a database and ticketing inventory management system 6.Must be organized, detailed-oriented and work well under pressure 7.Knowledge of ticketing systems and ticketing inventory management 8.Knowledge of music industry preferred Position Type: Regular Employment Type: Full Time Travel Required: Up to 10% Shift: Req Create Date: 04\/19\/18 Requisition #: LIV5970

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Company Profile
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns, controls or is affiliated with a collection of companies including over 100 of the world's preeminent facilities such as STAPLES Center (Los Angeles, CA), Sprint Center (Kansas City, MO), Citizen's Business Bank Arena (Ontario, CA), Coliseum (Oakland, CA), Oracle Arena (Oakland, CA), Valley View Casino Center (San Diego, CA), American Airlines Arena (Miami), Best Buy Theater (Times Square, NY), Verizon Theatre (Grand Prairie, TX), Colosseum at Caesars Palace (Las Vegas, NV), Target Center (Minneapolis, MN), BBVA Compass Stadium (Houston, TX), Allphones Arena (Sydney, AU), MasterCard Center (Beijing, China), Ahoy Arena (Rotterdam), Ericsson Globe Arenas (Stockholm), Qatar National Convention Centre (Doha), O2 World Hamburg, O2 World (Berlin) and The O2, a 28-acre development located in the eastern part of London along the Thames River which includes a 20,000-seat arena and over 650,000sf of leisure and entertainment use which are all part of the portfolio of AEG Facilities; AEG Merchandising, a full service merchandising company; and AEG Global Partnerships, responsible for worldwide sales and servicing of sponsorships naming rights and other strategic partnerships.

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