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Job Details

Group Reservations Coordinator

Company name
Starwood Hotels & Resorts Worldwide, Inc.

Location
Sacramento, CA

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Position Type Non-Management\/HourlyStart Your Journey With Us At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another \u2013 and are driven to make things better. We love what we do, and we give it all we\u2019ve got \u2013 on property and off. When guests stay with us, it\u2019s not just a room with a bed that they\u2019re buying. It\u2019s an experience. We\u2019re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. Job Summary Coordinate group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Provide and maintain sincere, courteous, and knowledgeable service to all guests and associates. Be proficient in all areas of reservations and general operations of the hotel. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager\/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Company info

Starwood Hotels & Resorts Worldwide, Inc.
Website : http://www.starwoodhotels.com/

Company Profile
Starwood Hotels & Resorts Worldwide, Inc. is the most global high-end hotel company in the world. Our strength lies in nine distinct lifestyle brands, an award-winning loyalty program and 181,400 talented associates worldwide.

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