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Tour Guide Team at Ruby Falls

Chattanooga, TN

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rntrnttrntttrntttGeneral DescriptionrntttrnttrnttrntttrntttrntttTour guides are responsible for providing tours of the **MEMBERS ONLY**SIGN UP NOW***. Cavern, making guests feel welcomed, following established safety procedures and guidelines, operating the elevator as assigned, helping maintain the cleanliness of the facility, and completing additional assigned tasks.rntttrntttrnttrnttrntttrntttJOB requirementsrntttrnttrnttrntttrntttrnttttWalk up to 5 miles during an 8 hour shiftrnttttSpeak in front of at least 40 unknown persons and effectively deliver messages through verbal and non-verbal communicationrnttttEffectively communicate with people of all backgrounds and agesrnttttSpeak EnglishrnttttGive 60-75 minute tours following established procedures written in manualrnttttSpeech ClarityrnttttMake guests feel welcome by answering questionsrnttttLoad the tour and operate the elevator, as assigned, between toursrnttttEffectively communicate with Front Desk personnel, Maintenance, and Management regarding areas of concern in the cavernttttBe aware of emergency procedures and respond appropriately in event of an incident/accidentrnttttHelp maintain cleanliness of facilitiesrnttttRemain upbeat and positive and involve guests in having a good timernttttProvide great customer service following the Southern Highlands Attractions and company guidelines.rnttttMust be available to work weekends and holidaysrnttttOther assignment assigned as neededrntttrntttrnttrnttrntttrntttEducation RequirementsrntttrnttrnttrntttrntttrnttttHigh school diploma or G.E.D. unless currently enrolled in high schoolrntttrntttrnttrntrnrnrn**MEMBERS ONLY**SIGN UP NOW***. is now accepting applications for people who enjoy interacting with guests from all over the world, delivering the best customer service, and being part of a wonderful team!rnrnVisit the Part-time Employment Opportunities page on our website for more information. You may apply online or in person today! rnrn****

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