Guidewire Software, Inc
Guidewire is a software company. Guidewire exists to deliver the software that P\/C insurers need to adapt and succeed in a time of rapid industry change, and to ensure that every customer succeeds in the journey. We believe that P\/C insurance plays a vital role in protecting people and business, and in enabling society to function. We specialize in serving P\/C insurers exclusively, with a focused commitment that puts customer success above all else. Our core competency is software development. We serve a global community of 200 insurers in 29 countries, holding ourselves accountable for ensuring that our customers have the right technology to execute on their promises to policyholders over the long term. We invest heavily in R&D to build a technology platform that combines three elements\u2014core processing, data and analytics, and digital engagement\u2014to enhance insurers\u2019 ability to engage and empower their customers and employees. Our cloud based, all in one product, InsuranceNow, is a fully Web-based Java platform that meets the technical criteria that insurers are requiring in new systems. The modular system uses Web services and ACORD XML standards and can be deployed as a suite (with rules and workflow engines, policy administration, rating, reinsurance, claims, billing, accounting, data warehousing, document management, consumer and insurance agent self-service and more) or as a point solution, such as the claims module only. Our InsuranceNow customers include personal, commercial and specialty insurers across the US. Summary: Our Professional Services team is looking for a customer oriented Project Manager with a track record of delivery expertise on enterprise programs to work directly with customers during the implementation of InsuranceNow. Required Experience : Large enterprise program delivery P&C Insurance industry \u2013 carrier-side is a plus Work in a highly matrixed organization MBA is a plus Proven track record of delivery success Key Areas of Responsibility: Ability to create, maintain and \u2018own\u2019 Project Roadmap for a signed customer Implementation, and any follow-on Support efforts. Ability to build and maintain a Project budget forecast for duration of customer Implementation, and any follow-on Support efforts. Plans out project resourcing needs throughout project lifecycle, and partners with Practice Leads and Functional Managers to ensure project requests are understood, and appropriate staffing is in place to support the execution of project deliverables. Manages dependencies and timing between work requests. Ability to draft statements of work and negotiate with customers. Manages Project Kick-Off Activities. Provide leadership, management and oversight of a single or multiple Implementation and Support projects. Demonstrated flexibility to deliver projects using different SDLC methods. Provide the project team direction and prioritization of activities per defined and agreed. Builds and fosters strong and trusted relationship with customer. Owns and manages customer relationship during implementation. Determines appropriate amount of Project Management \u2018on-site\u2019 time required to maintain relationship. Manages customer expectations at both Project Team and Executive Level through Project Lifecycle Holds Guidewire team and Customer team accountable to agreed-to deliverables and associated milestones, sets expectations around impacts of delays and manages stakeholder expectations throughout. Escalates delays and project impacts appropriately, and creates appropriate project artifacts. Captures, manages, and plans mitigation\/resolution of project issues and risks. Manages internal and external team\/stakeholder expectations through daily, weekly and monthly communications with resources\/stakeholders at all levels (team through C level). Tracks project budget, risks and issues, and reports on a weekly basis, presenting to Customer Sponsor\/Steering Committee at least once monthly. Provides suggestions on how to successfully manage delivery to Customer Leadership. Understands customer Production needs, and determines Staffing Model, Release Plan and Roadmap to meet these needs. Directs team as to this plan. Balances customer Production Support needs with Implementation activities to ensure overall delivery is meeting customer needs. Determines \u2018Implementation Support\u2019 budget approach with customer sponsors, and enforces. Travel up to 25%. Benefits:\u00a0 We know that people work based on incentives so we have an exceptional and rational compensation policy. We pay base, performance incentives, and stock, as well as a number of other benefits such as 401K, medical, dental, vision, and life insurance and promote flexible working practices to strive for a work-life balance. See and hear from our employees at:\u00a0 careers.guidewire.com \u00a0and read about our core values of integrity, rationality and collegiality in everything that we do. For more information, please visit www.guidewire.com. Follow us on twitter: @Guidewire_PandC. Guidewire is an Equal Opportunity Employer.
Guidewire Software, Inc