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Job Details

Reservations Agent REMOTE

Company name
Auberge Resorts

Los Angeles, CA

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Position Overview: Every guest\u2019s unique stay experience begins in a customized and authentic reservations experience. At Auberge Resorts Collection, our guests\u2019 craft their vacations with the guidance of our knowledgeable and friendly reservations sales associates. Our reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Resorts Collection call quality standards while utilizing the reservations lead management system. The reservations sales associate will be responsible for exceptional communication skills and reservations accuracy. In addition, the reservations sales associate will be responsible in supporting the revenue management strategies which includes, but are not limited to: Up-selling, promotions, outbound revenue generation and cross selling of amenities. The position is required to cultivate and maintain effective relationships with all associates throughout the Auberge Resorts Collection. Position Qualifications: Strong computer skills. Must be able to sit for long periods of time Basic knowledge of Microsoft Office software suite. Must be able to type 35 wpm High school graduate or equivalent People person \u2013 must possess a professional, positive presentation and strong motivation to provide exceptional customer service Ability to thrive and succeed in a fast-paced, demanding work environment; must be flexible to changes in direction, routine and scheduling. Ability to read and comprehend complex instructions and multitask Strong verbal and written communication skills Ability to use office equipment in an effective and efficient manner Strong organizational skills Ability to work as a team-player and accept assignments from multiple individuals Bring \u201cFun\u201d to work every day. Benefits: We offer competitive wages, training and career development. Benefit packages include medical and dental coverage, vision, flexible spending account, 401k with company match, tuition reimbursement, lifestyle perks, and a great working environment. About Auberge Resorts Collection: Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With distinctive properties in pristine locations including Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness. Stay Connected: Website: Facebook: https:\/\/\/aubergeresorts Instagram: https:\/\/\/aubergeresorts\/ Twitter: https:\/\/\/aubergeresorts You Tube: https:\/\/\/aubergeresorts Blog: https:\/\/\/blog Google : https:\/\/\/u\/0\/ Aubergeresorts Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This is a non-management position

Company info

Auberge Resorts
Website :

Company Profile
Step into the Auberge Resorts Collection of exceptional hotels, clubs, residences and restaurants. Each of our distinctive properties embodies a unique sense of style reflective of their destinations, while sharing Auberge's signature sense of understated luxury, timeless sophistication, and warm, gracious service. We welcome you to the Auberge Resorts Collection—experience unmatched.

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