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Corporate Travel Manager

Company name
Wyndham Hotels & Resorts, LLC

Orlando, FL

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Corporate Travel Manager','1800177','!*!Wyndham Vacation Ownership is currently seeking a Corporate Travel Manager in Orlando, Florida.  This position executes the overall strategy for Corporate Travel and Card programs. Key focus on vendor management, program operation, implementation and expansion into key markets, policy compliance, card management, traveler experience and traveler safety/security.Job responsibilities include, but are not limited to:Manage, evaluate and develop vendor relationships. This includes service agreement negotiation, ensuring that vendors deliver agreed upon services by measuring performance, identifying opportunities for improvements and addressing shortfalls.Analyze and track travel spend to identify trends, monitor performance and strive to improve preferred suppliers usage. Evaluate program compliance, policies and overall program effectiveness. Define metrics and key performance indicators to measure program effectiveness and service delivery. Conduct regular reviews of financial and operational performance with the overall goal of identifying levers that will mitigate risk and improve financial performance and overall program operation.Oversee day to day operations for both the Corporate Travel and Card programs with a focus on process improvement, customer service, associate inquiries, driving compliance and supporting and improving applicable booking tools.Own the policy communication and compliance for all corporate travel and card services. Keep abreast of the latest industry trends and maintain alignment with company strategy (including support of company initiatives such as diversity and sustainability). Work with Leadership to develop and adjust corporate travel policies to improve processes, reduce risk, and provide cost savings.Collaborate with cross-functional teams to develop and execute global travel and credit card projects. Responsible for driving volume to improve efficiencies within the business and maximize the annual incentive rebate. Work closely with accounts payable to execute corporate travel and card projects.Own travel program communications strategy, ensure appropriate timely information is made available to end users.Perform other duties as needed','!*!EducationBachelor’s degree required, preferably in a Business or Hospitality related fieldTraining requirements Global Travel Professional (GTP), highly preferred Global Leadership Professional (GLP), desiredKnowledge and skills Ability to work independently with minimal supervision; Must be able to demonstrate strengths in the areas of service and team skills, including ability to work independently and in close conjunction with others.A high level of professionalism and excellent customer service with internal and external customers and the ability to work directly with all levels of management.Excellent verbal and written communication skills with audiences at all levels; Ability to communicate information to influence and ensure active engagement from internal and external customers. Ability to manage multiple priorities and effectively handle concurrent demands to prioritize responsibilities and meet deadlines.Must be adept at incorporating emerging trends and technology into future business processes and the customer experience. Proven track record of excellent negotiation skills.Domestic and international travel, extended work hours and flexible schedule required.Absolute discretion and confidentiality regarding sensitive information.Ability to think strategically, identify issue and find reasonable solutions.Technical Skills High level of computer proficiencyHighly proficient in Microsoft OfficeStrong understand of sourcing tools (Lanyon/Cvent)Job experience 5-7 years prior experience in corporate travel and related activities at a global company. Strong travel agency operations backgroundExpert corporate travel industry know-how, including use of online booking tools from both user and administrator roles and TMC reporting packages. Mature vendor relationship management experience dealing with major suppliers in key categories including, but not limited to, airlines, hotels, transportation. Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham Worldwide’s (NYSE: WYN) family of companies, is the world’s largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Headquartered in Orlando, Florida, the company develops and operates an expansive portfolio of resorts, managing comprehensive vacation ownership sales, marketing, and consumer financing operations. The company’s seven primary consumer brands include: CLUB WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM® ASIA, WorldMark South Pacific Club by Wyndham, Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and WYNDHAM CLUB BRASILSM. As of December 31, 2016, the company has developed or acquired 219 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South America and the South Pacific that represent approximately 25,000 individual vacation ownership units and nearly 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is supported by approximately 18,000 associates worldwide. As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.BenefitsA career at Wyndham offers you great benefit opportunities with a competitive package of salary and bonus, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive:Medical/dental and vision care plansA 401(k) program that matches dollar for dollar up to 6% of salary (to government max)Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst othersAlong the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.Come and be part of One Family, One Team, One Company . . . WyndhamPeople Make the Difference','Travel','United States of America- Florida-Orlando','','Regular','Full-time','Wyndham Vacation Ownership','Jan 10, 2018','Corporate Travel Manager

Company info

Wyndham Hotels & Resorts, LLC
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Company Profile
Many of our locations offer Safemark guest room safes with limited warranty. In the event of forced entry to the safe, Safemark's limited warranty provides you with recourse up to $5,000. For this security, recourse, privacy and convenience, an optional safe warranty fee (plus applicable taxes) is automatically posted to each guest folio at participating properties. If you do not use the safe, you may have the fee deducted from your bill by request to the front desk staff at checkout.

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