Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Driver Travel Coordinator
Maverick USA, Inc.
North Little Rock, AR
Apply Now >
Driver Travel Coordinator
Maverick Transportation, LLC
North Little Rock, AR
Apply Now >
Traveling Superintendent - Commercial Construction
Jetton
Little Rock, AR
Apply Now >
Boutique Travel Consultant (Virtual)
American Express Company
Little Rock, AR
Apply Now >
View more jobs in Little Rock, AR
View more jobs in Arkansas

Job Details

Virtual Travel Consultant - West Region - 2nd Shift

Company name
American Express Company

Location
Little Rock, AR

Apply for this job






19 hit(s)  

Profile

Virtual Travel Consultant - West Region - 2nd Shift

American Express

Little Rock

AR

Job #633067841

You won’t just help our customers see the world, you’ll help them truly experience it.

Our Consultants use their passion for travel to surpass client expectations by constantly striving to create unforgettable trips and experiences for our Premium Card Members. They are brand ambassadors who take pride in their ability to craft memorable trips and deliver personalized solutions through our best-in-class service, exclusive programs, and premium benefits – inspiring loyalty along the way.

Delight customers with the unforgettable and unexpected. Anything can happen when people travel. Here’s just some of what you could be doing each day from home, as an extension of our customer contact center: * Delivering “WOW” by providing innovative and extraordinary service

Consulting with our Card Members so that you can recommend relevant products and services that are perfectly tailored to their needs

Creating unique travel & lifestyle experiences by expertly booking domestic and international flights, cars, hotels and first-class entertainment

Knowing what your customers want before they do

De-escalating a Card Member’s stress, when unforeseen travel situations arise

Keeping your finger on the pulse of industry trends so that you can provide knowledgeable advice and sell products and services with confidence

/ **SCHEDULE: / We service our Card Members 24 hours / 7 days per week. Hours of operation for this position are from 5am – 2:30am Local Time. The schedule will be Sunday – Thursday, 12:30pm – 9:00pm PT.

If you live within 35 miles of one of our TLS Service Centers (Phoenix, AZ or Sunrise, FL), you may be required to work in the Service Center.

What you’ll need to make the most of your passion for travel.

* A good knowledge of travel and world geography thanks to a lengthy spell spent exploring the world OR a recent history of selling domestic and international travel

Knowledge of travel reservation systems or point of sale tools, with the ability to book international air reservations. Native GDS knowledge preferred.

Confident computer skills are vital as you’ll be using multiple tools and systems daily

A flair for building customer rapport through your ability to carefully listen and use your strong verbal and written communication skills

Resilience and composure to remain positive under pressure or in changing circumstances

Strong time management and multi-tasking skills

Sales experience and the consultative skills to confidently recommend and cross-sell relevant products and services

Ability to understand a Card Members concerns and overcome objections

The flexibility to work shifts, including nights and weekends

Why American Express? Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work. So if you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

American Express is an equal opportunity employer.

The following are some of the requirements of the Work at Home Program. By applying for this position you are confirming and agreeing that your home will comply with the following.

LOCATION: * Although this position is considered Work at Home, the candidate must reside within the Pacific, Mountain or Hawaii–Aleutian time zone.

ACCESS TO YOUR HOME/WORK SPACE: * You may need to provide American Express or their representative’s access to your home to conduct an audit of your work space for WAH compliance standards.

WORKPLACE ENVIRONMENT: * All electrical equipment is free of recognized hazards that would cause physical harm (frayed wires, bare conductors, loose wires, flexible wires running through walls, exposed wires to the ceiling).

Your home's electrical system will permit the grounding of electrical equipment. Use 3 wire circuit analyzer provided to test all outlets that will be used for the home office.

WORK AREA: * Adequate room for a home office. You may need to provide specific details including size and location of room.

COMPUTER WORKSTATION: * American Express will install high-speed internet access and land-based telephone access at your residence, through service providers that are approved by American Express. Internet service must be DSL or Cable (no wireless or satellite ISPs allowed), with at least 10 Mbps download and 1 Mbps upload speeds is required. Business class service preferred where available. High speed internet and phone lines will be dedicated lines that will be used exclusively for business use, and will be separate from any personal phone/data services. Applicant’s homes must be compatible to work in conjunction with American Express technological processes.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job

Travel

Title:

Virtual Travel Consultant - West Region - 2nd Shift

Location:

AR-Little Rock

Requisition ID:

18004129

Updated 04/14/2018

Company info

American Express Company
Website : http://www.americanexpress.com

Company Profile
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.

EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
TravelingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
TravelingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 TravelingCrossing - All rights reserved. 168