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Job Details

Bilingual Portuguese English Customer Service Travel Representative

Company name
TeleTech Holdings, Inc

Location
Rockledge, FL

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Profile

TTEC (formerly TeleTech), the global leader in business process outsourcing (BPO) with over 30-year history of recruiting great people like you, is here to offer a career in the customer service industry. We are currently hiring Customer Service Travel Representatives

, who have always wanted to be part of the growing travel industry. This exciting opportunity is available in our Rockledge, FL

Service Delivery Center.

Being a TTEC (formerly TeleTech) Customer Service Travel Representative will place you in an exciting, fast-paced career, where you can go as far as your ambitions can take you. You will get to hear satisfaction from your customers after you've been able to help them make their dream vacation a reality

. Ultimately, your job is to WOW

customers

by providing excellent assistance with their travel plans!

At TTEC (formerly TeleTech), we provide our customer service reps with:

• Competitive pay plus performance-based bonuses

• Paid training

• Career advancement opportunities

• Health/Dental insurance and other benefits

• Tuition reimbursement

• Retirement savings

So join our team of upbeat professionals and enthusiastic Customer Service Travel Representatives who support some of the most successful organizations on the planet!

Our team includes more than 40,000 employees in over 18 countries worldwide, handling approximately 3.5 million customer transactions daily. It is people just like YOU that make TTEC (formerly TeleTech) a great place to work. This is a brand new program

in our Rockledge facility and you will be able to get started on the ground floor. Your positive attitude

, demonstrated leadership skills

and enthusiasm

can open doors for you like never before.

In this position, you will…

Receive customer concerns over the phone, email and via chat

Provide Awesome

answers to questions regarding our customers travel plans

WOW

customers with your ability to answer their questions and solve their problems with enthusiasm

Address and resolve customer concerns to achieve first contact resolution

Ultimately you will provide excellent customer service

that keeps the customer coming back

A TTEC (formerly TeleTech), líder global na terceirização de processos de negócios (BPO), com uma história de mais de 30 anos de recrutamento de grandes pessoas como você, está aqui para oferecer uma carreira na indústria de atendimento ao cliente. Atualmente estamos contratando agente de atendimento ao cliente bilíngue (Português - Inglês)

para nosso site em Rockledge, Flórida

Ser um representante de atendimento ao cliente da TTEC (formerly TeleTech) o colocará em uma carreira agitada e emocionante, na qual você poderá chegar tão longe quanto sua vontade o levar. Como defensor dos clientes, você ouvirá a satisfação deles depois que tiver podido ajudá-los a obter o melhor dos produtos ou serviços dos quais eles se beneficiaram.

Aqui na TTEC (formerly TeleTech) oferecemos aos nossos agentes:

Salário competitivo mais bônus com base no desempenho

Treinamento pago

Oportunidades de avanço na carreira

Plano de saúde

Reembolso de taxa de matrícula

Plano de poupança para a aposentadoria

Então, junte-se a nossa equipe de profissionais otimistas e de entusiasmados especialistas em atendimento ao cliente que dão suporte a algumas das organizações mais bem-sucedidas do planeta! Nossa equipe inclui mais de 40 mil funcionários em 18 países ao redor do mundo, atendendo aproximadamente a 3,5 milhões de transações de clientes por dia. São pessoas como VOCÊ que fazem da TTEC (formerly TeleTech) um ótimo lugar para trabalhar.

Nesta função, você irá...

Ter acesso aos problemas dos clientes por telefone e pela plataforma de chat

Responder dúvidas sobre produtos e serviços dos clientes das marcas que constam na lista das 500 empresas mais rentáveis da revista

Fortune

Dar assistência aos clientes sobre como realizar procedimentos

Abordar e resolver os problemas do cliente para conseguir a resolução destes no primeiro contato

Fornecer um excelente serviço de atendimento ao cliente

Job requirements

Do you have the following?

Eligible to work in the US

A high school diploma or GED

Six (6) months of customer service experience (preferred)

Hospitality or Travel experience (preferred)

Competency in using MS Windows

Exceptional communication skills – Both Written and Verbal

Ability to adapt and excel in a fast-paced work environment

If you do, it is YOU TTEC (formerly TeleTech) is looking for!

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too – it’s always fun to work with friends!

For more information on the world of opportunities that awaits you, visit www.TTEC (formerly TeleTech)Jobs.com

What to expect once you apply: TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check as a condition of employment.

Você atende aos seguintes requisitos?

Diploma do Ensino Médio ou de supletivo

Competência na utilização do MS Windows

Excelentes habilidades de comunicação

Habilidade de adaptação e superação em um ambiente de trabalho acelerado

Seis meses de experiência em atendimento ao cliente (preferível)

Se você atende a esses requisitos, é VOCÊ quem a TTEC (formerly TeleTech) está procurando!

Clique no botão

Apply now

para que possamos saber mais sobre você. Ou melhor: candidate-se agora e diga aos seus amigos para se candidatarem também - é sempre divertido trabalhar com amigos!

Para mais informações sobre o mundo de oportunidades que o espera, visite o site www.TTEC (formerly TeleTech)Jobs.com

O que esperar ao se candidatar:

a TTEC (formerly TeleTech) exige que todos os funcionários contratados nos Estados Unidos passem com sucesso por uma verificação de antecedentes como condição para o emprego.

Company info

TeleTech Holdings, Inc
Website : http://www.teletech.com

Company Profile
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way

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