Job DescriptionThe Hopper™ is looking for a superstar Onboard Tour Concierge!Do you love San Diego? Do you enjoy showing your friends and family around or meeting new people? Are you charismatic and the life of the party? Then we would love to hear from you!The Tour Concierge position will be responsible for providing Hopper guests with information about San Diego in an entertaining and educational manner!Essential Duties & Responsibilities Perform tour narration while also adding personal flare Ability to interact in a non-routine nature with guestsEnsure each guest has a memorable experience by providing outstanding customer serviceSpeak on a microphone for duration of the tourAssist in selling attraction tickets and concessions to guestsAnswer any questions that guests may haveDetermine if any guests have physical restrictions that should be consideredExplain all safety protocols onboardMaintain cleanliness of the bus between stopsAbility to quickly and professionally diffuse difficult situations with guestsPerform other duties as assignedQualifications18 years or olderExcellent communication skillsStrong public speaking skills and outgoing personality requiredReliable and responsible; able to work unsupervisedMake decisions and manage continually-changing situations wisely and professionallyStrong ability to work with diverse constituenciesAbility to communicate effectively in the English languageFlexible work scheduleSense of humor; quick to smile, laugh and put others at easeMust be able to lift up to 25lbs as neededPreferred Skills2 years experience working in the hospitality and tourism industryExtensive knowledge of San DiegoTheater\/acting skills a plusPlease send a resume and cover letter explaining why you would be a phenomenal Hopper Tour Concierge! Include any social media or YouTube clips that show off your awesome personality if you have them.You must be able to work a flexible schedule including Days, Evenings, Weekends, and Holidays.