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Ticketing Specialist

Fort Smith, AR

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Works under the general direction of the Director of Campus and Community Events and is responsible for all aspects of the UAFS Box Office ticketing. The position reports to the Associate Vice Chancellor of Campus and Community Events.
Summary of Job Duties
Manage all aspects of ticketing and the ticketing system.
Train and supervise student assistants on ticketing system.
Balance cash/receipt drawer.
Maintain daily reports/generate reports for national touring companies.
Maintain and manage budgets.
Responsible for all account receivable and invoicing for CACE Season of Entertainment and the Miss UAFS Pageant.
Create and track requisition and purchase orders.
Assist CACE Director with marketing and other assignments.
Assist with overall operations of the facility by answering phones, providing direction, and preparing communications.
Other duties as assigned.
Minimum Qualifications
Minimum qualifications include a bachelor’s degree and two years of related office and/or customer service experience. Previous ticketing system experience is a plus.
Preferred Qualifications
Knowledge, Skills, and Abilities
Excellent oral and written communication skills
Interpersonal skills, including working well with a team
Planning and organizational skills, including ability to prioritize work activities and use time efficiently
Strong computer skills
Problem-solving skills, including the ability to identify and resolve problems in a timely manner, and gather and analyze information
Ability to demonstrate accuracy and thoroughness and monitor own work to ensure quality
Ability to adapt to a changing environment, manage competing demands, deal with frequent changes, delays, or unexpected events
Ability to multi-task and delegate responsibility
Ability to maintain confidentiality
Special Job Dimensions
Work performed on and off campus at various venues. Occasional travel required. Flexibility in adjusting work priorities and able to work a flex schedule is a must. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. Required abilities include walking, standing, and sitting for extended periods. Visual demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. The ability to do some occasional manual labor including lifting 40+ pounds.
Work Schedule
Work schedule is based on 40 hours per week and varies according to duties. Extended hours, including working nights and weekends, occasionally required.
Salary $29,251
Competitive benefits package.
Background Check / Pre-Employment Screening
This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non- discriminatory manner consistent with state and federal law.
Does this position require a background check? Criminal Background Check, Financial History Background Check, and Motor Vehicle Registry (MVR) Check

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