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Job Details

Travel Agent Representative

Company name
Carr Travel

Nashville, TN

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About Us:We're a full service, online, travel agency specializing in destination weddings and group cruises. We offer flexible work options empowering agents to work as much or as little as they would like from their own home.Job Purpose:Serves customers by providing travel information; assembling travel packets; preparing documents; ensuring optimal client experience.Provides travel information by answering telephone, e-mails, and faxes; routing communications; obtaining and clarifying requirements, including travel dates, destination, mode of transportation; referring requests to agent.Must have fast internet connection in home.Schedules travel by entering information regarding routes, carriers, lodging.Prepares travel packets by assembling itinerary, maps, tickets, confirmations, visas, baggage tags, emergency resources, insurance options, etc.Prepares foreign travel requirements by assembling visa, permit, and medical regulations.Obtains refunds and adjustments by submitting claim forms.Records client problems by obtaining problem information; referring to travel agent.Must enjoy learning about the travel industry and about new destinations and cultures.Maintains records by filing and updating information; completing data entry; backing-up systems.Produces documents by preparing letters; transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

Company info

Carr Travel

Company Profile

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