Tourism & Visitor Services
Washington, DC, USA
Excellent benefits and flexible workplace
The Tourism and Visitor Services Coordinator provides principal logistical support to leisure tourism and visitor service initiatives and the daily operations of the Tourism and Visitor Services Departments.
This position is required by the Tourism and Visitor Services department of Destination DC serves also as the tourism department's liaison to the rest of Destination DC's leadership and staff.
Essential Duties and Responsibilities
(include the following, but are not limited to)
Coordinates the execution of all Tourism/Visitor Services action plan to include but not limited to:
Familiarization tours (FAM) itineraries, site inspections, tradeshows and special events. Coordination will be in conjunction with the individual sales manager on initial draft itineraries, outreach to customers/members and partners, execution of all events, fulfillment of assets of tradeshow booths and coordinates follow-up for all activities.
Maintains working relationship with hospitality and tourism industry and keeps local businesses informed of various tourism and visitor service programs.
Generates and distributes tourism leads to Destination DC membership when sales managers are not available.
Responsible for the project management of all tourism activities per action plan.
Process all Job Request Forms (JRFs) related to tourism events.
Serves as coordinator to all DDC departments to ensure activities, as it relates to the tourism and visitor services department, are fulfilled.
Ability to be proficient with DDC IT designated programs to include simpleview CRM, email distribution platforms and Cvent.
Provide sales related support to Tourism staff as needed
Execute all other duties as assigned by the Vice-President of Tourism and Associate Director, Tourism Sales.
Experience, Competencies & Education
Bachelor's degree (B.B.A./B.S./B.A.) from four-year college or university in hospitality & tourism management, sales, marketing, or related field requested.
Minimum two years progressive hospitality industry related experience.
Superior time management skills, multitasking skills and the ability to prioritize tasks with minimal supervision are essential
Willingness to work evenings and weekends; ability to travel as required
Strong command of Microsoft Office applications and destination management software systems required.
Excellent written and oral communication skills
Strong interpersonal skills.
Ability to work independently
Team player and capable of thinking outside the box.
Superior organizational/presentation skills and attention to detail.
Ability to solve problems and manage multiple projects in a fast-paced work environment.
Experience in destination marketing and/or hospitality a plus.
Destination DC is an Equal Opportunity Employer