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Job Details

Travel Product Director

Company name
YMT Vacations

Location
El Segundo, CA

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Job Description

The Product Director is a member of the YMT Executive team and responsible for recommending, planning, and executing the product and pricing strategy in line with company objectives and budgetary requirements. The Product Director is responsible for the full product lifecycle from planning through to the guest experience of all land and cruise tour programs plus optional tours including product development, contracting of included services, costing & pricing, inventory, and revenue and yield management.

Research, develop, and manage all activities related to product and pricing strategy and in line with the overall company strategy

Collaborate with Finance Director to formulate revenue and volume plans by product to deliver budgetary and forecast requirements

Schedule, plan, and manage tour and product launches in line with business timescales and objectives

Work closely with Marketing Director to translate budget and formulate high-level marketing plan by product to deliver required lead generation activity across the sales cycle and ensure accurate and relevant product content in brochures, online, and in all collateral

Work closely with Marketing, Sales, Tour Operations and Finance Directors to develop and manage planned promotions, discounts, and tactical activities to achieving the best yield and budgeted tour load factors

Play a lead role in key vendor and partner relations and negotiations; lead and maintain key cruise line relationships to ensure we are afforded the most competitive and relevant cruise product, rates and inventory opportunities

Manage, train, coach and develop product department staff and managers; review workloads and staffing of Product Team to ensure appropriate resource levels.

Define and guide department activities and communications to ensure market attractiveness, competitiveness and a high level of quality in contracting, pricing, yielding, training and operations for each product category transportation, cruises, hotels, DMC’s, optional tour suppliers

Spearhead, lead, develop and deliver workflow process and systems improvements within product and product operations

Develop and maintain metrics, analytical reports, key performance indicators to optimize and drive yield management activity, forecast/budget performance, revenue, margins and product performance and planning.

Review sales and revenue performance on an ongoing basis and proactively drive yield management activity as necessary

Contribute to the development of the SMS (Safety Management System) and apply as appropriate to vendor contracting process and vendor management

Job Requirements:

Qualifications

10 years of staff management, product planning, contracting pricing and yield management experience

Bachelor’s degree in travel and tourism, marketing, business administration (or similar field) or equivalent experience  

Travel industry experience required.

Must possess significant destination experience & knowledge

preferably within cruise industry, Hawaii, or Alaska

Product experience with mature customers preferred

Past success and responsibility with key account relationship management and negotiations required

Experience with complex, integrated back-office software systems desired

Demonstrated commercial and advanced analytical skills

Strong communicator, both written and verbal

Proven ability to work under pressure and meet deadlines

Collaborative nature with the ability to interact with a variety of staff from all levels

Willingness to travel occasionally (domestically and/or internationally) for trade shows, product contracting, planning and destination familiarization

Excellent knowledge of MS Office products, specifically Excel & PPT

Entrepreneurial spirit who can identify actionable business goals, initiate projects and implement change

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Company info

YMT Vacations

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