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Sabre Travel Consultant Bilingual Japanese On-Site or Virtual

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New York City, NY

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FROSCH has a terrific opportunity for full-time Corporate Travel Consultant that is proficient with Sabre GDS and can fluently communicate in Japanese. This is an excellent opportunity to work alongside a prestigious Japanese company this position is to be based onsite with the FROSCH client or virtual in the greater NY Area.As a Corporate Travel Consultant you will be responsible for managing the travel reservations of clients from their initial request to completion. This will include arranging all elements of business travel: coordinating airline, hotel, car rental and other travel needs for employees within corporate accounts while utilizing Sabre. Duties include but are not limited to booking reservations, quality control, commissions, and ticketing.What FROSCH Offers You? Opportunity to make a difference in a growing global companyStrong collaborative environmentMedical, Dental and Vision plus 17 supplemental benefitsIATA and LifeMart BenefitsGym ReimbursementContinued Industry TrainingEmployee Recognition ProgramJob Details:Arrange all elements of business travel from initial request to completion for clients in a corporate accountProvide best in class customer service that exceeds clients’ expectationsProject positive attitude with high energy, diplomacy, and creativity in work strategiesFacilitate client support with a high degree of initiative, confidentiality, and professional demeanorDevelop relationships with clients to improve the overall service levelWork with team to ensure worldwide coverage for clientsParticipate in operational projects, training and functions as appointed by manager or team leadCommunicate FROSCH’s operating standards to suppliers appointed to specific arrangements.Prepare and distribute clients’ travel documentsUtilize FROSCH and authorized vendor technologies to manage client profiles, documents, policies, unused ticket management, compliance and savings documentationEmbody FROSCH Core Values at all times: Respect, Integrity, Excellence, Communication, Commitment and Delivering The UnexpectedRequirements\/ Qualifications:Proficient, native use of Sabre GDS. This includes but is not limited to executing seat assignments and upgrades, creating and sending itineraries, ticketing, exchanges, refunds, queue sorting, MCOs, issuing Amtrak tickets, and Phase IV’sAbility to fluently write and speak JapaneseCurrent, working knowledge of domestic and international airports and citiesAdvanced to expert ability utilizing modern telephones and telephone functions, specifically voice over IP (VOIP) telephonesIntermediate to expert proficiency with Microsoft Windows operating systemExpert proficiency with Microsoft Outlook and Microsoft WordFundamental awareness of instant messaging programs and applicationsAdvanced to expert record keeping skills Hours for this role will be Monday-Friday and shifts are dependent on the client. We aspire to define ourselves as the travel company of choice, to deliver industry-leading expertise and service to our customers and build on the tremendous pride our employees have in all they accomplish. We will continue to align our resources to further integrate leading technologies into our customer experience. Through it all, we will remain faithful to our core values; Respect, Integrity, Excellence, Communication, Commitment and Delivering The Unexpected.Equal Employment Opportunity Policy Statement FROSCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FROSCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

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