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Job Details

Travel Sales Consultant

Location
Watertown, NY

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Do you want to work with a supportive and skillful team? Come work for a well-known and successful company!
AAA is looking for a talented, innovative, and driven Travel Sales Consultants to join our team!
We are looking for new talent to ensure our AAA members/customers are receiving top notch customer service by hiring candidates that are passionate about their career. The Travel Sales Consultant will be trained on all AAA products and services that we offer so you feel confident in what you are selling.The goal is to go above and beyond for all AAA member/customer every time.
This position is located in Watertown, NY.
BENEFITS:
Health, Dental, and Life Insurance
Competitive PTO package
401K with match after 6 months!
Free AAA
Membership
Tuition Reimbursement
RESPONSIBILITIES:
Deliver passionate and expert service to AAA members/customers in the branch and via phone/online.
Provides complete Auto and Domestic Trip Planning services for members.
Continuously enhances travel expertise by keeping current on travel trends, industry news, and new product offerings.
Recommends and sells the appropriate level of AAA Membership to new and renewal members, based on their driving habits and individual need.
Promotes and sells retail products and services utilizing the AAA sales process to determine customer needs and provide the best recommendations.
Collaborates with manager to set individual monthly sales goals and creates a plan to achieve them.
Assists with checking in weekly Travel Store inventory orders.
Provide outstanding service to members to create totally satisfied member experiences and loyalty to AAA.
Provides referrals to Insurance Sales Associates based on recommendations to members.
Obtains and maintains the required license(s) or certification(s) in an active status throughout employment with AAA and also complies with federal and/or state mandated regulations.
Participate in offsite membership and travel events as needed.
Career path to include travel planning (car, hotel, air, packages)
Participates in other duties and projects as required.
SKILLS AND QUALIFICATIONS:
Two year degree or certificate from college or technical school in Travel and Tourism, Hospitality Management, or Business Management, or equivalent combination of education and experience.
Retail sales experience is a plus.
Strong working knowledge of North American geography.
Proficient in Microsoft Office including Word, Excel, and Outlook.
Ability to think like a customer and create positive, lasting member relationships.
Ability to sell, upsell, and cross-sell a variety of products and services.
Demonstrated ability to communicate effectively and professionally with members, fellow associates, and management team.
Consistently demonstrates commitment to the AAA Way: Passion & Caring, Expertise, Accountability, Effective Communication, and Operational Excellence.
Proven results with meeting sales goals
Proven results with upselling and cross selling
Working knowledge of the travel industry is a plus but not necessary
About AAA
AAA Western & Central New York is a not-for-profit, fully-taxpaying association serving nearly 855,000 members throughout Upstate New York. As Upstate’s largest member services organization, AAA provides its members with world-class travel, insurance, financial, and automotive services 24 hours a day, 7 days a week through its AAA Travel & Insurance Centers and online at ****AAA exists for its members, and judges everything we do by how well it serves their needs. Since its founding in June 1900
, AAA has been a leading advocate for the safety and security of all motorists and travelers.
More information about AAA can be found at ****Apply for this job or another online today at ****AAA is proud to be an equal opportunity employer; it is the policy of AAA WCNY not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other protected categories under federal, state or local law, with regard to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of the employment.
Job Type: Full-time

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