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Group Travel Consultant New York NY

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New York City, NY

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As a result of continuous growth the FROSCH Group Department has a full-time opportunity for a Group Travel Consultant located in our New York office. If you are one to always strive for excellence and understand the importance of exceeding a client’s expectation this is an opportunity for you.As a Group Travel Consultant you will be an active agent and\/or lead on a wide variety of domestic and international group programs and responsible for all related components including; program design, group contract air, hotel and land arrangements. The Group Department truly believes in developing talent and offers a wonderful opportunity for travel.What FROSCH Offers You:Opportunity to make a difference in a growing global companyStrong collaborative environmentMedical, Dental and Vision plus 17 supplemental benefitsIATA and LifeMart BenefitsGym ReimbursementContinued Industry TrainingEmployee Recognition ProgramJob Details:Complete program travel arrangement from initial request to operation to completionListen and guide the conversation to solve problems in a timely manner with all types of customers under all circumstancesBe a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situationRemain current on value we provide to each customerAdapt and change as requirements of the business changeBe responsive to client’s needs and issue resolution with excellent communication and follow upEmbrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business.Participate in operational projects, training and functions as appointed by manager.Embody FROSCH Core Values at all times: Respect, Integrity, Excellence, Communication, Commitment and Delivering the UnexpectedQualifications of an ideal candidate:Previous experience in hospitality, travel and tourism, or event planning is a plusCapable of managing a demanding workload with a strong sense of urgency and flexibility to change as neededPossess efficient time management skillsMust be a project oriented team player, organized with strong attention to detailMust be comfortable assisting with a wide variety of group tours with various orientations and profilesSuperb communication skills, ability to multi-task, assist where needed, resolve problems independently, and work well under pressureMust possess an acute thought process and the ability to anticipateImpeccable listening skills and strong desire to learnStrong command of Microsoft Word & ExcelA Bachelor’s Degree from an accredited college\/university is a plusWe aspire to define ourselves as the travel company of choice, to deliver industry-leading expertise and service to our customers and build on the tremendous pride our employees have in all they accomplish. We will continue to align our resources to further integrate leading technologies into our customer experience. Through it all, we will remain faithful to our core values: Respect, Integrity, Excellence, Communication, Commitment and Delivering the Unexpected.Equal Employment Opportunity Policy StatementFROSCH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FROSCH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

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