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Job Details

Corporate Travel Agent

Company name
World Travel Service, Inc. / BCD Travel

Knoxville, TN

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Job Description
Thank you for your interest in World Travel Service, Inc. We are a BCD Travel owned company. Due to recent growth, we are looking to hire an experienced, customer service driven travel agent to join our team.

The position will involve management of the day to day business travel including commercial air, car and hotel.  The position is full-time, working Monday - Friday.  Our agents work on teams in a call center environment, handling multiple accounts assigned to the team.  Prior Worldspan experience is a plus. 

World Travel Service, Inc.  began its journey toward excellence upon its foundation in 1946, in Knoxville, Tennessee. We have grown to become the 13th largest corporate travel provider in the United States. Our consistent growth over the last twenty years is tied to, not only new sales, but also our ability to retain existing customers. In becoming one of the largest travel providers in the United States, we have amassed the scale, leverage and financial stability to be an effective travel management partner in our vendor negotiations, giving World Travel Service the ability to develop unique cost saving solutions for our clients. We are able to provide such low-cost opportunities through our partnerships with two world-class travel companies, Concur Technologies and BCD Travel. Concur Technologies supplies us with the leading corporate-travel, online-booking technology in the world. World Travel Service is able to use this technology to provide our client with a convenient, user-friendly experience. World Travel Service still holds onto its entrepreneurial spirit and hands-on sensibilities. We will build a successful travel management partnership with you by providing responsive Executive accountability and a seamless integration of traditional and online transactions. World Travel Service is large enough to offer a vast array of services designed to cover all of your needs, yet we maintain our entrepreneurial spirit and hands-on ownership sensibilities to carefully analyze your unique challenges and ensure that each traveler receives the best in customer service and security.

Job Requirements
We have an open home-based travel agent position. The position will involve management of the day to day business travel including commercial air, car and hotel.  The position is normal business hours, working Monday - Friday.

World Travel requirements:
   Minimum of 3 years Corporate Travel Agent Experience
   Prior GDS Booking (Worldspan is a plus)

Requirements of the position:
1)  Provide air, hotel, car and other travel-related reservations for our travelers
2)  Provide travelers with alternate routings, options, etc. in order to produce travel savings
3)  Balance strong customer service skills with timely responses to customer either via phone or email

Previous experience with Concur online booking tool is preferred but not required. 

Company info

World Travel Service, Inc. / BCD Travel

Company Profile

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